Let's Talk

Governance, Risk, & Compliance Services

What is GRC?

Governance, Risk, and Compliance (GRC) refer to the strategy to manage processes, policies, and procedures and their alignment to Enterprise Risk Management, Compliance with laws, regulations, internal and external requirements, and the organization's goals.

A good GRC program enables an organization to streamline decision/making, optimize investments, reduce fragmentation between departments and improve standardization, leveraging this structure to ensure risks are identified and addressed while aligning processes, people, and infrastructure to meet compliance requirements.

Despite the need and benefits, organizations may face challenges when implementing, updating, or expanding their GRC programs. The lack of internal expertise and the complexities of recruiting and hiring staff for a new function are common initial difficulties while changing control frameworks and regulations complicate the task of identifying the scope and, consequently, the cost and time commitment.

Intertec International offers a distinct strategy and a new option to those organizations. Through expert consulting, managed services, and a tailored approach focused on the specific requirements of each organization, we have a solution for your Governance, Risk Management, and Compliance needs.

Information Security

As long-term trends on digital transformation, remote work and even social media continue to permeate into our daily lives, workplaces, and communities, protecting our sensitive information has progressively become more dependent on the proper use and understanding of the technology around us. Recent, public and high impact cybersecurity events have brought the need for our security practices to evolve and catch up with these trends into evidence.

In an effort to mitigate the risk, governments and private institutions continually drive initiatives, set minimum requirements, and develop standardized frameworks to raise awareness and enforce best practices for handling information. This results in the need for organizations to align to multiple sets of standards, with requirements on their infrastructure, technology, policies, processes, and procedures. Furthermore, if not managed correctly, the extent and depth of these requirements could become an overwhelming mission, distracting us from the vital activities of the organization.

At Intertec International, we draw the best from a vast talent pool, ensuring the optimal team is assigned to work on your specific Information Security needs. Our Managed Services approach is ideal for organizations that want to focus on their core objectives while ensuring their information security efforts and compliance needs are taken care of.

ISO 27001

ISO 27001 Certification Readiness

Achieving ISO certification can be challenging to any organization, as the uncertainty around preparedness and concern of failing to obtain the certification (after all the costs and efforts involved) could become overwhelming.

Services Available:

  • Review of existing Information Security Management System (ISMS) against the standards and common certification
    audit practices
  • Analysis of context, systems, policies and procedures to provide recommendations for improvement before a certification attempt
  • Training and tutoring of internal resources to prepare to communicate effectively during the Certification Audit
ISMS Implementation

Full or partial implementation of an ISMS

Information Security Management Systems gives your organization a framework and baseline to manage Information Security through governance and standardization, allowing you to understand the context, remediate and control risks, and ensure all processes align to your compliance requirements.

Implementing the required documentation, controls and practices can become a daunting task for an organization taking their first steps in Information Security.

Intertec International offers a full or partial implementation of an ISMS based on the organizational context, internal requirements, and compliance needs.

Services Available:

  • Implementation of an ISMS according to international standards and requirements
  • Optimizing an existing ISMS to better match the organization's needs or prepare for and audit
  • Integrated services to implement the IT Infrastructure and processes to optimize your organization's Information Security
ISMS Maintenance

ISMS Maintenance

An existing ISMS needs to remain up to date and adapt to the shifting context of the organization. A managed services solution for the ongoing upkeep of your management system allows your organization to stay ready for audits, reviews or potential threats.

Services Available:

  • Integration of Information Security through governance and organizational culture, including standardization of policies, procedures, training,
    and communications
  • Evaluation through quantifiable risk assessment pre-and-post
    ISMS implementation
  • Migration to new ISMS-Specific software solution
  • Continuous improvement of technology, processes, policies
    and procedures
  • Program-wide maintenance throughout the yearly audit cycle

Resilience, Business Continuity Planning (BCP) & Disaster Recovery (DR)

Whether you need to implement a Business Continuity Management System (BCMS) from scratch, prepare for ISO22301 certification, or staff your Resilience department, Intertec International has an array of services that can be customized to fit your requirements.

BCMS

Full or partial implementation of a BCMS

A robust Business Continuity Management System is the foundation for those looking to improve their Resilience. Implementing the required documentation, controls and practices can become a daunting task for an organization taking their first steps in Business Continuity Management. Intertec International offers a full or partial implementation of a BCMS based on the organizational context, internal requirements, and compliance needs.

Services Available:

  • Implementation of a BCMS according to international standards and requirements
  • Optimizing an existing BCMS to better match the organization's needs or prepare for and audit
  • Integrated services to implement the IT Infrastructure and processes to optimize your
    organization's resilience
ISO 22301

ISO 22301 Certification Readiness

Achieving ISO certification can be challenging to any organization, as the uncertainty around preparedness and concern of failing to obtain the certification (after all the costs and efforts involved) could become overwhelming.

Services Available:

  • Review of existing BCMS against the standards and common certification audit practices
  • Analysis of context, systems, policies and procedures to provide recommendations for improvement before a certification attempt
  • Training and tutoring of internal resources to prepare to communicate effectively during the Certification Audit
Business Continuity

BCP Lifecycle Management

An existing BCMS or BCP Lifecycle requires constant input and evaluation. A managed services solution for the ongoing maintenance required would help your organization keep its resilience solutions in optimal state and up to date.

Services Available:

  • Integration of BCP in the organizational culture and
    daily operations
  • Renewal of Risk Assessments and Business Impact Analyses
  • Continuous improvement of plans and strategy
  • Testing, simulation, training
    and maintenance
  • Complete BCP
    Lifecycle Management

Governance

In order to ensure all areas of the organization align towards the same goals, complying with internal and external requirements while effectively maintaining appropriate performance, resilience and working relationships, a strong and agile Governance function is required to empower management and support growth.

Intertec International offers short term, and long term managed services to allow organizations to set up a Governance function without the delays and added costs of staff augmentation, enabling the structuring and institutionalization required for continuous growth.

infrastructure_it_service

Managed Governance Solutions

Flexible solutions for organizations that either do not have the expertise or resources to set up a Governance function from scratch, have a Governance program covering only a few areas of the operation, or have decided that bringing a third-party with the required expertise would be more effective and efficient for their situation.

Services Available:

  • Setup and ongoing maintenance of a complete Governance function
  • Extension of the Governance function to areas not yet included in existing governance programs
  • Review, renewal and improvement of existing Governance functions
Infrastructure Modernization

Governance Setup and Improvement

Organizations that have decided to set up a Governance Function but prefer that it is managed internally once it has reached a certain level of maturity, and organizations with a limited or non-optimal Governance process might benefit from a shorter-term approach to bolster their outcomes and minimize strain on their internal resources.

Services Available:

  • Guided Governance Setup (First Steps) – Consulting service to analyze the context and needs of the organization and lay out a tailored plan to implement a Governance function
  • Build organizational alignment with internal and external requirements
  • Review and trace policy connection to procedures and
    current processes

Our Capabilities

  • Microsoft Certified Partnership Benefits
  • Test Engineering & Quality Assurance
  • Business Analysis
  • Software Engineering
  • Delivery Models
  • Content Management
  • Program & Project Management
  • Cloud Solutions
  • SAP Services
  • Infrastructure Management

WHY Choose Intertec?

Intertec International is an IT services company founded in 2002 and is headquartered in Phoenix, Arizona. We have nearshore locations in Costa Rica, Colombia, and Mexico. With 20+ years of experience in the IT industry, we have a proven track record of working with companies of all sizes from across the globe to solve their complex technical problems through customized solutions.

  • Experienced across a broad range of vertical markets in the U.S., Latin America, & Europe
  • Nearshore location in Costa Rica, Colombia, and Mexico: time zone and proximity aligned to the U.S.
  • 30%+ cost savings compared to similar services in the U.S.
  • World-class productivity levels and utilization rates
  • Aglie and Scrum certified resources
  • Rapid alignment of management teams and clients' technology

Frequently Asked Questions

What is GRC?
Governance, Risk, and Compliance (GRC) is a framework used to manage an organization’s overall governance, risk management, and compliance with laws and regulations. GRC helps companies ensure that they’re following applicable laws and regulations, managing risks effectively, and maintaining good corporate governance.
What is GRC as a Service?
GRC as a Service is an outsourcing model where an organization outsources its GRC processes to a service provider. The provider will offer a combination of consulting, technology, and managed services to help organizations comply with regulations, manage risk, and improve overall business performance. GRC as a Service is beneficial for organizations that lack the internal resources or expertise to manage GRC effectively with their internal team.
Why is GRC important?
GRC helps organizations ensure compliance with laws and regulations, in addition to managing risks effectively. Following GRC practices helps protect organizations from financial and reputational damage while also improving overall business performance.
What are common elements of a GRC program?
  • Governance policies and procedures: guidelines establishing how the organization is governed and how decisions are made.
  • Risk management processes: methods for identifying, assessing, and managing risks.
  • Compliance procedures: steps taken to ensure that the organization is complying with relevant laws and regulations. 
  • Monitoring and reporting: mechanisms for monitoring the organization’s performance and reporting on results. 
What risks is GRC designed to mitigate?
  • Strategic risks, including reputational damage, market changes, and natural disasters. 
  • Compliance risks associated with laws and regulations, including a violation of data privacy and financial reporting standards.
  • Operations risks, including data breaches, IT outages, and supply chain disruptions.
  • Financial risks, including fraud, market fluctuations, and unanticipated costs.
How do organizations typically implement a GRC program?
GRC is commonly implemented through a combination of policies, procedures, and technologies. Organizations typically used GRC software to automate and streamline the process of managing governance, risk, and compliance. GRC software helps organizations automate these processes while providing the team with visibility of compliance status and risks.
How does GRC improve an organization’s performance?
GRC can help organizations increase efficiency and reduce the risk of non-compliance. It also helps organizations identify and, consequently, mitigate risks that have the potential to harm the organization. As a result, organizations reduce the risk of financial and reputational damage.