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Delivery Models

Tailored Solutions for Your Unique Business Needs

Intertec International has extensive experience working under a variety of delivery models, including:

  • Outsourced Services
  • Managed Services
  • Co-Managed Services
  • Professional Services

Based on each customer’s unique requirements, we draw upon our expertise to offer tailored solutions. With a flexible approach, our experts will determine the best delivery model for your business and needs.

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Outsourced Services

Intertec’s outsourced services allow our clients to focus exclusively on their business goals while we take full accountability for the service provided and its components. Our team is responsible for the required processes, infrastructure, and integration according to your specific needs. Before any project begins, we will clearly define the scope to ensure clarity and success.

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Managed Services

Under our managed services model, Intertec works closely with clients to jointly provide methodology, direction, and management of the project in its entirety. The outcome of this model is a shared responsibility. Our team will provide resources, as well as take on the responsibility for performance and meeting agreed-upon service-level agreements (SLAs).

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Co-Managed Services

Should you choose our co-managed services model, Intertec will be responsible for providing resources, day-to-day management of the assigned resources, and an assured level of productivity–under your direction.

As our client, you will retain control over the project methodology, direction, and management, as well as take responsibility for the project outcome. In our collaboration, training and knowledge are shared responsibilities.

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Professional Services

Intertec provides clients with the required staff needed for each project based on your unique needs. Our team is devoted to meeting customer specifications for staff, skills, and rates. As our client, you will provide methodology, direction, and management for the project, as well as take responsibility for the outcome. Additionally, clients will provide HR services and a point of contact for each engagement.

Our Capabilities

  • Microsoft Certified Partnership Benefits
  • Test Engineering & Quality Assurance
  • Business Analysis
  • Software Engineering
  • Delivery Models
  • Content Management
  • Program & Project Management
  • Cloud Solutions
  • SAP Services
  • Infrastructure Management

WHY Choose Intertec?

Intertec International is an IT services company founded in 2002 and is headquartered in Phoenix, Arizona. We have nearshore locations in Costa Rica, Colombia, and Mexico. With 20+ years of experience in the IT industry, we have a proven track record of working with companies of all sizes from across the globe to solve their complex technical problems through customized solutions.

  • Experienced across a broad range of vertical markets in the U.S., Latin America, & Europe
  • Nearshore location in Costa Rica, Colombia, and Mexico: time zone and proximity aligned to the U.S.
  • 30%+ cost savings compared to similar services in the U.S.
  • World-class productivity levels and utilization rates
  • Aglie and Scrum certified resources
  • Rapid alignment of management teams and clients' technology