ONE OF THE WORLD’S LEADING INDUSTRIAL DISTRIBUTORS NEEDED A SHOP FLOOR CONTROL SYSTEM THAT WOULD ALLOW ITS CUSTOMERS TO TRACK ORDER STATUS AND SUPPLY CHAIN PROCESSES IN REAL TIME.
INTERTEC DELIVERED AN EFFECTIVE AND SCALABLE SOLUTION THAT WAS ALIGNED SEAMLESSLY WITH THE COMPANY’S CURRENT MARKET GROWTH STRATEGY.
The Client's Challenge
As one of the world’s largest industrial distributors of electronic parts, enterprise computing and storage products, and embedded subsystems, one of the company’s growth strategies was to increase its market share by building a high-functionality shop floor control system that would offer customers online access to order status, as well as improve supply chain processes. The needs included building a 9-module system to support first article manufacturing and tracking, along with an interface that spanned three global enterprise systems in order to provide customers with a web portal that was able to track each order’s status.
A highly experienced team from Intertec’s nearshore technology center in San Jose, Costa Rica was hand-picked to assemble, design, and implement a world-class shop floor control system to improve supply chain processes and provide customers with online order tracking capabilities.
During the creation of this system, Intertec had to carefully leverage internal team coordination with other factors, such as delivering timely reports to the client’s Project Manager, cooperating with the client’s Subject Matter Experts, and keeping a tight control over work schedules and delivery dates.
Intertec was also in charge of system development, which included Java development, functional specification, system testing, and go-live production support. Our team also provided test engineering and quality assurance, including system development validation, documentation audits, and end-to-end system testing using tools such as Java, rational software engineering, WAS, and Spring Framework.
Once implemented, the new web portal allowed for efficient and seamless real time order tracking, which translated into increased efficiency in overall processes and significant cost savings across all levels of the organization. The system achieved such outstanding results that it is currently being used to manage first article manufacturing and tracking across all of the company’s global enterprise systems, including Asia, Europe, North America, and South America.